service hotline: +86 755 82595560

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Technical Support

Contact Us

Factory address:

4th Floor, Xinbaoyi Industry & Trade Building, Shajinghouting, Shajing Street, Bao'an District,Shenzhen,Guangdong,China 

Phone:

+86 755 82595560

Fax:

+86 755 82595561

Email:

sales@space-shine.com

Engineering Support;

Engineering Support;

1. Strong technical teams support, solve all kinds of product and applications problems.

2. Per your drawings, provide the best intelligent lighting solution.

3. Provide accessories material requirements.

 

Engineering Site Instruction;

1.Have lighting construction qualification,can arrange engineering technical personnel on-site installation instruction,to ensure the construction quality and construction schedule.

2.Provide correct and full technical service and training for the installation of the product,performance appraisal,inspection and acceptance.

Handle customer complaints and Suggestions

1. 24 hours hotline service.

2. If product quality problems, within 48 hours to respond.

3. During warranty period,damage caused by product quality problems, is responsible for the maintenance of replacement etc.

Give customers good usage products experience, create higher customer satisfaction

Customer service hotline: 86-13590113184

Service Hotline: Email:info@space-shine.com  Tel.: +86 755 82595560

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